Terms of use

1. About these terms

These terms apply when you use StudentGo. By using the site, you agree to them. If you don't agree, please don't use the site. The site is run by the owner named in our legal notice.

2. What we provide

StudentGo is a free service with step-by-step guides, a personal route based on your answers, optional accounts with email reminders, and, when switched on, an AI assistant that explains the guides. We may add, change, pause or remove features at any time.

3. General information, not legal advice

• Everything on StudentGo is general information. It isn't legal, immigration, tax or financial advice, and it doesn't replace a qualified professional.
• Your route and deadlines are worked out automatically from your answers. They depend on the answers and dates you give, and they can't reflect every situation.
• Government offices decide your case. Their requirements can change and can differ between offices, and what they tell you takes priority over this site.
• If you face a rejection, an expired status or a missed deadline, speak to your university's international office or a qualified immigration lawyer.

4. The AI assistant

• The assistant is an AI, not a person. Its answers are generated automatically.
• It can be wrong, even when it sounds confident, so check important information against the guides and official sources.
• It can't assess your personal case or tell you what you should do.
• Don't enter passport numbers, NIE numbers, addresses, health details or other sensitive information. Our privacy policy explains what happens to your messages.

5. Who can use it

StudentGo is intended for university students. You must be 16 or older to create an account, and 18 or older to use the AI assistant. If you're under 18, use the guides with the help of a parent or guardian, as extra requirements can apply to you.

6. Your account

• You don't need an account to use your route. Creating one is optional and free.
• Please use your own email address and keep access to it secure, because anyone who can read your email can sign in to your account.
• You can delete your account at any time from your account page.
• We may suspend or delete accounts that break these terms.

7. Reminders

Reminders are a convenience, not a guarantee. They depend on the dates you give us and on email delivery, so they can be wrong, arrive late, land in spam or not arrive at all. You remain responsible for your own deadlines, so please keep your own note of important dates and check them with the official source.

8. Acceptable use

Please don't:

• use the site for anything unlawful, or to mislead authorities;
• try to get around usage limits, or disrupt or attack the site;
• copy the site's content in bulk, or use the assistant for unrelated purposes;
• present our information as coming from a government office or a lawyer.

9. Accuracy

We work from official sources and show when each guide was last checked, but we can't guarantee that everything is complete, correct or up to date. If you find a mistake, please tell us so we can fix it.

10. Liability

As far as the law allows, we aren't liable for losses caused by relying on information or reminders from StudentGo, including missed deadlines, rejected applications or costs. We also aren't responsible for other websites we link to. Nothing in these terms limits liability that can't legally be limited, such as for intentional harm or gross negligence, or takes away your rights as a consumer.

11. Changes to these terms

We may update these terms. The date at the top shows the latest version, and the changes apply from when they're published.

12. Law and disputes

These terms are governed by Spanish law. If you're a consumer, you can bring a claim in the courts where you live, and you keep any mandatory rights given by the law of your country of residence.

13. Contact

Questions about these terms: To be added before launch